Shipping policy

Shipping Policy

At El Paso Clothing, we work to get your order packed and on its way as quickly as possible. Please review the shipping information below before placing your order.

Order Processing

Orders are typically processed within 1–2 business days. Processing times may be longer during holidays, sales, new releases, or other high-volume periods.

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

U.S. Shipping

We ship throughout the United States. Available shipping methods and rates will be displayed at checkout based on your order and delivery address.

FREE U.S. SHIPPING ON ORDERS $75+

Orders totaling $75 or more after discounts and before applicable taxes qualify for free standard shipping within the United States.

Estimated Delivery Times

Standard U.S. orders typically arrive within 3–5 business days after shipment. Delivery times are estimates and are not guaranteed.

Carrier delays, severe weather, holidays, incorrect addresses, and other circumstances outside our control may affect delivery times.

Tracking Your Order

When tracking is available, your tracking number will be included in your shipping confirmation email. Please allow time for the carrier to scan the package and update the tracking information after shipment.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your address, please contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has been placed or shipped.

Orders returned to us because of an incorrect, incomplete, or undeliverable address may require an additional shipping charge to be resent.

Lost, Stolen or Delayed Packages

Once a package has been transferred to the shipping carrier, delivery is handled by the carrier. If your tracking shows a delay or other delivery issue, please contact us and we will help you determine the appropriate next steps.

If tracking shows a package as delivered but you cannot locate it, we recommend checking around the delivery location, with household members or neighbors, and contacting the shipping carrier.

El Paso Clothing is not responsible for packages that are lost or stolen after confirmed delivery to the address provided with the order.

International Shipping

El Paso Clothing currently ships within the United States. International shipping may be added in the future.

Questions About Your Order

If you have a question about shipping or an order you've already placed, please contact us through our Contact Us page and include your order number so we can assist you.